4 min read
Forgot your photo vault password or pattern? What you can do
Whether a reset exists depends on how the app protects your photos. In Vault9 you read your pattern or passphrase from the Emergency Kit, and we cannot reset it.
Guides · 5guides
Backup & recovery
Keep a copy you can open, move to a new iPhone, and prepare for a lost secret.
4 min read
Transfer your photo vault to a new iPhone
Move your Vault9 vault to a new iPhone from the iCloud backup. Find your Emergency Kit first, check the old phone, and erase it only when the new one works.
3 min read
Are hidden photos saved to iCloud? What syncs and what to do
Hidden photos go to iCloud when iCloud Photos is on. See who can open them, how to stop the upload on one iPhone, and how to keep a photo out of iCloud.
3 min read
Do photo vault apps back up to iCloud?
Apple says iCloud Backup includes app data, so a vault app's files can land in your backup. See what Vault9 saves to iCloud and why the Secret Key stays out.
3 min read
Does deleting a photo vault app delete your photos?
Deleting an app removes its data from the iPhone. Check the iCloud backup and your Emergency Kit first, and Vault9 comes back from the backup if you did.
